Privacy Policy

Your privacy is critically important to us. We want you to understand that any personal data you provide on IPHALO.com will be handled fairly and lawfully. This Privacy Policy is designed to inform you about the purposes and conditions under which we process your personal data.

If you have any questions regarding this policy, or if you wish to make any requests related to the processing of your personal data, you may contact us at [email protected].

Data Processing During Registration

When you register, we require your email address to create your account and enable access to the IPHALO.com dashboard and services.

Data Processing for Identity Verification

If there is any doubt about your identity, to prevent fraud and financial loss, we may request verification of your identity as a service purchaser. This may include requesting copies of bank statements, utility bills, or other documents. Please redact any information that you consider unnecessary for the verification process.

We will only use the information you provide for these purposes and to protect our legitimate interests. After completing identity verification, we will delete this information. During the term of your agreement, we may retain status or verification-related information in accordance with the legal retention periods described in the Data Retention section below.

We collect anonymous information about your use of our services to provide and continually improve the services. For security purposes, third-party operators may aggregate and track usage statistics and payment records. Such anonymous information cannot personally identify you and may include approximate location, the last time you used the service, and similar data. We will not disclose your identity through this information.

Collecting this information allows us to provide better services. Anonymous data is used for research and analytics so that we can further develop, customize, and improve services according to your preferences, usage patterns, and interactions, while delivering the most relevant add-ons and offers.

Data Processing When You Contact Us

You may contact us via our dedicated email [email protected] or through instant messaging platforms.

When you contact us, we process your personal data to respond to your inquiries and manage communications. This processing is based on your consent, which you provide actively by contacting us (contacting us is considered an explicit confirmation of your consent to the processing of your personal data).

We may also process personal data for contract performance and based on our legitimate interests, such as ensuring the credibility and financial reliability of our customers.

Data Processing for Marketing Purposes

IPHALO.com may use your personal data (name, surname, email, contact information, usage of our services, and information you provide to us) to inform you about our services.

We will contact you with your consent, or where permitted by law without separate consent, we may contact you based on our legitimate interests to provide our services, or in relation to our customer relationship with you (e.g., when providing services, marketing, reporting, or other products).

Data Processing When You Visit Our Website

When you visit our website, we process your data using Cookies and similar technologies, collected with your consent.

Cookies are small text files placed on your device by your web browser when you visit our site (up to a few KB in size). Cookies are categorized as follows:

Necessary Cookies – Required to provide the services you need on the website, such as remembering preferences as you navigate the site.
Analytical Cookies – Track website access information to improve and report on performance, including visitor behavior, to provide relevant content or suggest activities.
Functional Cookies – Remember information or choices you provide (such as username, language, or region) so you don’t need to re-enter them on your next visit.
Targeting and Advertising Cookies – Third-party cookies placed by advertising platforms to deliver and track ads. These cookies may allow ad networks to show ads based on your activity across our site and other websites (including automated decision-making).

Cookies are not used for purposes beyond those described in this policy. You may manage or delete cookies according to your preferences. You can clear all cookies from your computer, and most browsers provide options to block cookies.

Data Disclosure

If we determine that you have violated laws or seriously breached IPHALO agreements or rules, or to protect IPHALO users or the public from harm, we may disclose your personal data as required by law or with your consent.

Exceptions for sharing, transferring, or publicly disclosing personal data without prior consent:

Matters related to national or defense security.
Public safety, public health, or significant public interest.
Judicial or administrative enforcement (e.g., criminal investigation, prosecution, trial, or judgment enforcement).
To protect the life, property, or significant legal rights of you or others when obtaining consent is impractical.
Personal data that is publicly disclosed.
Personal data collected from lawfully disclosed sources (e.g., news reports, government disclosures).

Under applicable law, if we take technical or other measures to prevent re-identification of individuals and prevent further sharing, transfer, or disclosure of processed data, additional notice or consent is not required.

Data Retention

For communications-related personal data, IPHALO.com retains information for up to five years from the last contact. Data may be retained longer if necessary for claims, legal defense, exercise of rights, or other statutory reasons.

Data Subject Rights

To edit or delete your information, contact [email protected].

Under the General Data Protection Regulation (GDPR), you also have the following rights:

Access your personal data and understand how it is processed.
Request restrictions on processing if it does not comply with legal requirements or other lawful bases.
Request the transfer of personal data to another controller or receive it in a convenient format (applies to data submitted by you and processed automatically with your consent).
Object to processing based on legitimate interests unless there is a lawful reason or legal claim requiring processing.
Withdraw consent for processing at any time when processing is based on consent.
If you believe your data has been unlawfully processed or your rights violated, you may contact your local data protection authority. We recommend contacting us first ([email protected]) to try to resolve the issue.

Social Media

Based on our legitimate market interests, we may use social media features to make it easier for you to share information. These features may collect certain information, such as your IP address, even if you are not a member of the specific social media platform.

Protection of Minors

We take the protection of minors’ personal information very seriously.

Under applicable law, if you are under 18, you must obtain parental or legal guardian consent before using IPHALO services.

If you are a parent or guardian and know that your child has provided us with personal data, please contact us. If we discover that we have collected data from a minor without parental consent, we will remove it from our servers.

Policy Updates

This Privacy Policy remains in effect until replaced by a new version. We may update it at our discretion, so please review this page regularly. Your continued use of our website or services constitutes acknowledgment of the current policy and understanding of its terms.

Contact Us

If you believe your privacy has not been handled according to this policy, please contact us at [email protected].

Last Updated: August 28, 2025